While individual results may vary, many users begin to see visible improvements in hair thickness, strength, and scalp health within 4-6 weeks of consistent use, with best results seen after 12 weeks (as per studies). For best results, we recommend incorporating our products into your daily hair care routine and being patient as your hair follicles regain strength.

Yes! Stim Hair offers a range of products designed to prevent hair loss and support healthy hair growth. Whether you're dealing with thinning hair, early signs of hair loss, or just want to maintain a full, thick mane, our products provide the nourishment and support your scalp and hair need. With regular use, you'll see improvements in hair density, strength, and overall hair health.

For optimal results, Stïm's Growth Tonic should be used on a daily basis. Avoid using heat (hair dryers etc) for 15 minutes after applying.

The shampoo and conditioner should be used as needed. Avoid over washing your hair, 2-3 days per week is recommended.

Follow the directions on each product for best practices.

At Stim Hair, we use advanced biotech and botanical extracts to effectively nourish and stimulate your scalp, creating the optimal environment for healthy hair growth. Our hero ingredient - Nano T Growth - utilises cutting-edge encapsulation technology for deeper penetration and more effective results. Additionally, our products are free from harmful chemicals like sulfates and parabens, making them both gentle and powerful for long-term scalp health.

Yes, Stim Hair products are designed with gentle, natural ingredients that are suitable for sensitive skin. However, we always recommend performing a patch test before using any new product to ensure there are no adverse reactions. If you have concerns about sensitivity or have any allergies, feel free to consult with our team before use.

Yes, Stim Hair hair care products can be used alongside minoxidil! In fact, studies have shown that caffeine-based products, like those in our range, can actually increase the effectiveness of minoxidil. Our specially formulated products can complement your existing hair growth treatments, enhancing results while nourishing your hair and scalp.

Absolutely! Stim Hair products are suitable for all hair types, including straight, curly, wavy, and coiled hair. Whether your hair is fine, thick, or coarse, our products are designed to promote healthy hair growth and scalp health without causing irritation. We carefully select ingredients that nourish and rejuvenate hair of all textures.

No, our products are free from all harmful chemicals including sulfates and parabens. We believe in offering clean, effective solutions for your hair care needs, which is why we focus on natural, high-quality ingredients that are not only good for your hair health, but also the environment. 

Yes! Stim Hair offers specialized products that target thinning hair and receding hairlines. Our treatments are formulated to help strengthen hair follicles, boost hair growth, and restore density in areas affected by thinning. With consistent use, our products can improve the appearance of your hairline and overall hair fullness.

You can conveniently purchase all Stim Hair products online through our website at stimhair.com. We offer fast shipping across Australia, and offer easy subscription options to simplify the process even further. We are also stocked at The Crown Clinic - Sydney and Melbourne. 

No, Stim Hair products are 100% cruelty-free. We are committed to ethical practices, and none of our products are tested on animals. We strive to create effective solutions that are safe for both you and the environment.

Free regular shipping on orders of $150 or more.

Flat-rate shipping: Regular $9.95; Express $16.95.

We do our best to dispatch orders placed before 11 am AEST on the same day, but some orders may take longer.

Shipping is booked through Interparcel. Estimated delivery: Regular 2-8 business days; Express 1-4 business days. These are estimates only, not guaranteed.

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your parcel. You can use the tracking number on our website or the carrier's website. Tracking information may take a few hours to appear.

30-Day Money-Back Guarantee

If you are not satisfied with your scalp care products purchased from stimhair.com, you can return them under our 30-day money-back guarantee. The guarantee applies to scalp care products only. It does not apply to lash, brow or beard products, or to combs.

Please give the products a fair chance by trying them for at least 3 weeks. This is a satisfaction guarantee, not a promise of results within 30 days.

To start a return, email hello@stimhair.com. Products (used or unused) must be returned to receive a refund, and your return must be postmarked within 30 days of receiving your order.

Once we receive your return, we will refund the purchase price of the eligible products to the original payment method. You pay the return shipping cost. Original shipping charges and parcel protection are not refunded.

This guarantee is in addition to your rights under the Australian Consumer Law.

Damaged or Missing Products

If your order arrives damaged or with items missing, please email hello@stimhair.com with your order number and, for damaged goods, photos of the damage. Please contact us within 7 days of receiving your order where possible so we can look into it promptly.

Yes, you can! Stïm honours returns for products purchased from our authorized retailers in Australia. If you bought a Stïm product from a local store and wish to return it, please contact our customer service within 14 days of the purchase. We will guide you through the return process and provide the necessary assistance. Make sure to keep the original receipt as proof of purchase. Once we receive the returned product and verify its condition, we will process your refund or exchange accordingly.